Shipping policy
**Last Updated:** 03/08/2026
Thank you for shopping with **TrendPop.in**. We are committed to delivering your order as quickly and efficiently as possible. Please read our Shipping Policy to understand how we process and ship orders.
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# 1. Order Processing
* All orders are processed within **1–2 business days** after payment has been successfully confirmed.
* Orders are processed only on business days, excluding weekends and public holidays.
* During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly longer.
Once your order has been processed, you will receive a confirmation email with your shipping details.
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# 2. Shipping Methods
We work with trusted courier partners to ensure safe and timely delivery.
Available shipping methods may include:
* Standard Shipping
* Express Shipping (if available)
* Cash on Delivery (if available)
Shipping options available for your location will be displayed during checkout.
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# 3. Delivery Timeframes
Estimated delivery times are:
* **Metro Cities:** 2–4 business days (Delhi, Mumbai, Bangalore, etc.)
* **Other Cities & Towns:** 4–7 business days
* **Remote Areas:** 7–10 business days (Assam, Kashmir, Deep Villages, etc.)
Delivery times are estimates and may vary depending on your location, courier operations, weather conditions, or other unforeseen circumstances.
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# 4. Shipping Costs
Shipping charges are calculated during checkout.
* Standard Shipping: **Free**
* Express Shipping (if available): **₹99**
* Free Shipping: Available on orders above **₹499** (if applicable).
All applicable shipping charges will be clearly displayed before you complete your purchase.
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# 5. Order Tracking
Once your order has been shipped, you will receive:
* A shipping confirmation email or SMS (where applicable).
* A tracking number.
* A tracking link to monitor your shipment in real time.
Please allow up to **24–48 hours** for tracking information to become active after dispatch.
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# 6. Delivery Issues and Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
* Weather conditions
* Public holidays
* Courier network disruptions
* Natural disasters
* Incorrect or incomplete shipping addresses
* High order volumes
If your order is significantly delayed, please contact us and we will work with our courier partner to assist you.
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# 7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address or contact number is provided:
* Delivery may be delayed.
* Additional shipping charges may apply.
* We may be unable to redirect or recover the package once it has been dispatched.
Please contact us immediately if you need to update your shipping details before your order is shipped.
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# 8. Failed Delivery Attempts
If delivery cannot be completed because:
* No one is available to receive the package,
* The address is incorrect,
* The package is refused,
the courier may attempt redelivery or return the package to us. Additional shipping charges may apply for reshipping returned orders.
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# 9. International Shipping
**[Choose one option that applies to your business]**
**Option A – Domestic Only**
At this time, we ship only within India.
**OR**
**Option B – International Shipping**
We also ship to selected international destinations.
Please note:
* Delivery times vary by country.
* Customers are responsible for any applicable customs duties, import taxes, or local charges imposed by their country's authorities.
* Customs clearance may cause additional delivery delays beyond our control.
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# 10. Damaged or Lost Shipments
If your package arrives damaged or appears to be lost in transit:
* Contact us within **48 hours** of the expected delivery date.
* Include your order number and photographs (if applicable).
We will investigate the issue with the shipping carrier and work toward an appropriate resolution.
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# 11. Contact Us
If you have any questions regarding shipping, please contact us:
**Store Name:** TrendPop.in
**Email:** teamtrendpop@gmail.com
**Business Address:** S/O: Laxmi Narayan, 510/24, DEV NAGAR, SONIPAT, Sonipat, Sonipat, Haryana - 131001
**Customer Support Hours:** Monday to Saturday: 10:00 AM - 6:00 PM IST (Sunday Closed)